Frequently Asked Questions
Everything you need to know about your favorite pop-culture gear.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with tags attached. Please note that certain exclusive or final sale items may not be eligible for return.
Are your products officially licensed?
Yes, Bioworld is a global leader in licensed apparel and accessories. Every product we sell is 100% officially licensed and designed in collaboration with the original brand owners.
Do you ship internationally?
Currently, we ship to most locations worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I care for my Bioworld apparel?
To preserve the quality of prints and fabrics, we recommend machine washing cold with like colors and tumbling dry on low heat. Always check the specific care label inside your garment.